Privacy Policy
Last Updated: January 2024
Executive Summary
All scam analysis happens in your browser. No messages are sent to our servers. No data is collected or stored about what you analyse.
ScamSupport is designed with privacy as the core principle. Your analysis is your business alone.
How We Handle Your Data
Messages You Analyse
Analysis happens 100% in your browser using JavaScript
No messages are sent to our servers
No messages are stored anywhere
Your analysis results are not logged or tracked
Personal Information
ScamSupport does not require any personal information to use:
- No account creation needed
- No email required to analyse messages
- No tracking cookies
- No analytics on individual analyses
Optional Information
You may choose to provide information when you:
- Report a scam: Stored locally in your browser only
- Subscribe to alerts: Email address stored locally, not sent to third parties
- Contact support: Email is used only for responding to your inquiry
Cookies & Tracking
The scanner does not use cookies to track you
No analytics services that track users
No third-party trackers on our site
Google Ads uses cookies for ad relevance only
Google Ads: Our advertising partner may use cookies to show relevant ads. You can disable personalised ads in your Google Ad preferences.
Third-Party Services
Google AdSense
- Used to display non-intrusive advertisements
- Google may use cookies for ad targeting
- Helps fund ScamSupport development
- View Google's privacy policy
NordVPN Affiliate Links
- Affiliate link to NordVPN on recommendation pages
- You choose whether to visit the link
- No data is shared with NordVPN unless you click the link
- Affiliate commission helps fund ScamSupport
Mailchimp (Email Signup)
- Email signup uses Mailchimp infrastructure
- Email addresses stored locally before sync
- View Mailchimp's privacy policy
Data You Control
Your Browser Storage
ScamSupport stores some data locally in your browser for convenience:
- Email subscriptions (localStorage)
- Scam reports you submit (localStorage)
- Cache data for offline access (Service Worker cache)
Important: This data is stored ONLY on your device. We cannot access it. You can clear it anytime by clearing your browser cache.
How to Delete Your Data
- Clear browser storage: Settings → Privacy → Clear browsing data → Cookies and site data
- Clear service worker: Settings → Applications → Service Workers → Unregister
- Unsubscribe from alerts: Click unsubscribe link in any email
Security
ScamSupport takes security seriously:
- All website traffic uses HTTPS encryption
- Service Worker ensures offline data integrity
- No passwords or sensitive data stored locally
- Code is minified but not encrypted (security through transparency)
- Regular security audits and updates
Your Rights
Under UK GDPR and data protection laws, you have rights:
- Right to access: Request all data we hold about you
- Right to delete: Request deletion of your information
- Right to rectification: Correct inaccurate data
- Right to portability: Receive your data in portable format
- Right to object: Object to data processing
To exercise these rights, contact: privacy@signaltools.org
GDPR Compliance
All processing is lawful and transparent
Data minimisation: we collect only what's necessary
Storage limitation: data is not retained longer than needed
No automated decision-making
Privacy by design: privacy is built into our platform
Children's Privacy
ScamSupport does not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Policy Changes
We may update this privacy policy occasionally. Changes will be posted on this page with an updated "Last Updated" date. Continued use of ScamSupport indicates acceptance of the updated policy.
Contact Us
Questions about this policy?
- Email: privacy@signaltools.org
- Website: www.signaltools.org
- Data Protection Officer: dpo@signaltools.org
Summary
The simple truth: ScamSupport exists to help you detect scams. We don't need your personal data to do that. Your privacy is sacred. Your messages stay yours alone.